How can I access my travel itinerary quickly if I’m not at my computer?
You can access your itinerary through our mobile app or by contacting us directly via our 24/7 hotline. We ensure your travel details are always within reach.
What should I do if I encounter an issue with my hotel booking?
Please reach out to our 24/7 support team immediately. We can liaise with the hotel on your behalf to resolve any discrepancies and ensure your stay is comfortable.
Can I make changes to my travel arrangements while I’m already on the trip?
Absolutely. Our travel experts are at your service around the clock to accommodate any adjustments to your itinerary as needed.
How do I ensure I’m getting the best rates for my travel bookings?
Our team constantly monitors for the best available rates and will proactively reach out if there are savings or upgrades available for your itinerary.
What kind of support can I expect to receive from Business First Travel during my trip?
From the moment you book with us, you’ll receive comprehensive support, including itinerary management, coordination of services, and proactive monitoring of your trip for any potential disruptions.
What should I do if my flight is canceled and I need to rebook immediately?
Contact our 24/7 hotline right away. Our team will work swiftly to find alternative flights and make the necessary arrangements to keep your travel plans on track.
I’ve lost my passport while traveling. What are my first steps?
Report the loss to the local authorities and then reach out to us. We can assist with the necessary steps to secure a temporary travel document and liaise with consular services as needed.
How does Business First Travel assist if I need emergency medical attention while abroad?
Call our emergency line immediately. We can help locate the nearest medical facility and, if needed, coordinate with your travel insurance for services and support.
In the event of a political crisis or natural disaster, how will Business First Travel help me get to safety?
Your safety is our priority. In such events, we’ll contact you proactively to provide assistance, including evacuation planning and travel back home or to a safe alternative destination.
If I miss my connecting flight, what should I do?
Reach out to our team without delay. We’ll assess the situation, advise on the best course of action, and make immediate arrangements for your next available flight.
Speak to us today about your business travel needs. Whatever it is you need, we make it happen.
Business First Travel acknowledges the Traditional Custodians of Country throughout Australia and recognises their ongoing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander Elders – past, present, and emerging.